FITS, INC. recommends travel insurance. The airlines frequently change times and/or flight numbers. FITS, INC. is not responsible for any schedule changes. Please, contact the airlines to verify the current flight information and reconfirm your flights 72 hours prior to your scheduled departure. Failure to use any reservations may result in an automatic cancellation of all continuing and return reservations and suspension of the tickets; please, get in touch with FITS, INC. prior to your scheduled departure to cancel your existing reservation and retain the original value of the ticket if applicable. Check in time recommended for all international flights is a minimum of 3 hours. Travel documents required for all tickets (paper, e-tickets, or paperless) include a valid Passport, which must be presented for all international flights. Some countries may require a Visa and/or health card. It is the passenger’s responsibility to have all necessary travel documents in the possession at check-in. FITS, INC. shall not be responsible for denied boarding. FITS, INC. is not responsible for transportation to and from airports and between airports.
Once the tickets are issued, FITS, INC. is unable to make any changes. All changes are subject to fare restrictions and rules once the tickets are issued. FITS, INC. reserves the right to charge service fees for changes. The customer understands all the stipulations, rules and conditions pertaining to the purchased tickets. The fares are not guaranteed until ticket(s) has been issued.
The names, date of birth of the passengers provided must match the names shown on the passports. Once the tickets are issued, they are not transferable. Even a small mistake in the name can cause a major inconvenience for the passengers during their travel. Sometimes this mistake can even prevent the passengers from using their tickets. Remember that many of the deeply discounted fares are not refundable. The process of correcting the name on a previously issued ticket is complicated, and many airlines do not allow it at all. Some airlines may allow the name correction for a fee, if we can prove that the ticket would be used by the same passenger. We ask you to kindly double check the passenger information you provide to avoid the inconveniences connected with incorrect passenger information.
Travel documents are required to board the airplane; such documents include a valid Passport, which must be presented for all international flights. Some countries may require a visa and/or health card. It is the passenger’s responsibility to have all necessary travel documents in possession at check-in. The passengers shall verify the visa requirements for all the stops as some of the countries may require a transit visa. Those passengers transiting via or connecting between the airports within the European Union – Schengen Zone may need a Schengen Entry visa. Traveling on a one way ticket may be restricted. If you are traveling on a one way ticket, it is your responsibility to make sure you are eligible. FITS, INC. agents don’t advise passengers on visa or other document requirements. Please contact the embassy and/or other appropriate agency of the country you are going to visit or transit through to get the up-to-date requirements.
The airline(s) may require you to pay additional fees at the airport if your baggage exceeds certain limitations, such as the number, weight, size, and dimensions of your bags. Some airlines do not offer any free baggage allowance. Baggage allowance policies and baggage fees associated with checked or carry-on baggage vary widely and are subject to change by the airlines at any time. Be advised to check directly with the airline for the latest baggage allowance information.
Fraud Prevention Measures
The billing address must match exactly the address on the credit card statement.
Please note: the fares are not guaranteed until the tickets are issued. In case there is a delay with the payment you may lose the available fare/itinerary that was given by our agent.
Signature Required by the Credit Card Holder
For security reasons, the credit card holder must sign the receipt within 24 hours. Sales are not final until FITS, INC. acquires the signature of the credit card holder whose credit card has been used to process the transaction. If you fail to provide FITS, INC. with signed receipt within 24 hours your reservations may be cancelled.
Lowest Fare Guarantee
It is unlikely that you will find a better quote anywhere else. That being said, in case you do, show us a better quote with proof of available flight and we will beat it or match it. Call us within 24 hours of receiving a lower quote and provide us with a copy of the itinerary from any of our competitors which will include identical itinerary, including the fare basis and fare calculation information, we will match the price or beat it.
Collecting Personal Data
Information collected may be transmitted to governmental agencies if required by law.
FITS, INC. is committed to protecting your privacy while you are surfing our website and using our services.
In order to provide the best in customer service and best available quote, we may ask you to share information, such as your name, address, e-mail address, and phone number. If you do not wish to share this information with us, you may call us in your quest for great travel deals without providing us with any personal information.
In order to complete a travel purchase, you will be asked to share with us information required to complete the transaction successfully, such as names, billing and shipping addresses, credit card number & expiration date, etc. This information will only be used to process a transaction that you approve of.
Even if you`re not a customer, you have the opportunity to receive our special offers by subscribing to our newsletter. When you sign up for this service, you will be asked to provide us with your name and e-mail address.
How Personal Information Is Used
We will use your personal information in the following ways:
When you purchase travel products or services, your personal information will be shared with the third parties necessary to successfully complete the transaction — including the vendors you have selected (for example, airlines, hotels, travel insurance providers, etc.) and others who facilitate the transaction (for example, your credit card company).
As a member or guest, from time to time, you may receive communications from us or third parties performing services on our behalf, which include:
- specific information we want to communicate to you regarding your travel requests or arrangements, such as any notification of a flight cancellation and follow ups
- notifications regarding updates or modifications to our site
- details regarding any special offers sponsored by us, such as rewards, rebates, sweepstakes, and gift promotions
From time to time, in an effort to improve our service, we may ask third parties to conduct marketing-research analyses on our behalf and, as such, the information we provide to them is restricted to marketing-research analyses only. Any personal information we provide to such third parties is protected under confidentiality agreements.
What We Won`t Do With Personal Information
We will not sell or rent your personal information to any third parties.
Other, Non-Personal Information Collected
Like many other Internet sites, we automatically collect non-personal information regarding our visitors, such as software client information (for example, IP addresses, browser versions and operating systems) and aggregate information (for example, number of pages accessed) in order to analyze Web traffic and usage trends. Information of this nature does not pertain to your specific identity and is not associated with your personal information.
To enhance your experience on our website, we and our third-party advertiser(s) commonly employ Internet technologies, such as “cookies,” to collect and store non-personal information about our visitors. “Cookies” are small pieces of information that are transferred by a website and stored by your Web browser on your computer`s hard drive. With most browsers, you can set the preferences to show a warning each time a cookie request is received. You can also set the browser not to accept cookies at all; however, we won`t be able to personalize your experience if we cannot recognize you.
Cookies and Web beacons (also called “pixel tags”) may be used by us or our third-party advertiser(s) to determine how you reached our Site, to track your usage patterns once you are on our Site, and to target our Internet banner advertisements on our websites and other websites. Third-party cookies may be used for statistics, conversion tracking, advertising or re-marketing purposes. Such third-parties include Google & Microsoft.
You may read more, modify or opt-out of use of such cookies by following the links below
Entities We Don’t Control
Terms, Conditions, Privacy & Other Policy Updates
We may, in our sole discretion, revise our policies at any time; all such revisions shall be effective when posted. We encourage you to periodically review our policies in order to keep updated with our current privacy practices.